What We Collect and Why We Use It
We collect the information you give us when you register — your name, email address, mobile number, and the e-wallet details you use for deposits, whether that is DANA, OVO, or GoPay. When you make a transaction, we log the wallet type, the reference number, and
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the amount so our cashier team can verify it quickly. We also collect technical data: your device type, browser, IP address, and session timestamps. This helps us detect unusual login attempts and keep your account from being accessed without your knowledge. We do not sell your
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personal data to third parties. We share your information only where it is required to process a payment through your chosen local wallet, or where applicable law and eligible-region rules require disclosure. Data retention follows the period necessary to fulfil our obligations under local law. If
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you close your account, we retain only the minimum records required by those obligations and then delete the rest. You can request a copy of your data or ask us to correct it at any time by contacting our support team through the channels listed on
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this page. Availability of certain account features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.